We are a small business and our focus is on our customer service. I’m Jon and I have over 20 years experience as a Hot Tub engineer and technician, while running HOT TUB DIY since 2010. This means that I carefully select and sell the parts that I know are reliable and well made, as well as having a mine of information to help you find the right part for your tub so you can get back to enjoying it as quickly as possible. Please use our extensive How To Guides and Blogs to help you. But if you are still unsure, please get in touch and I will get back to you with the information you need.