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Tracking a order

Firstly thank you for placing your order with us.

We use several delivery companies from Royal Mail through to International couriers, and they all have different tracking methods.

If it is a standard UK delivery it probably won't have tracking as it may be sent via Royal Mail 2nd class,

If it is a larger item / parcel like a pump or multiple order it will probably have a tracking order, and if this is the case then please get in touch via email so we can send you a link. sales@hottubdiy.co.uk or fill out the form on our contact page.

This is also the case for international orders.

Delay on tracking detail - This can be frustrating for for both ourselves and for you, so please be patient if the detail is delayed.

Please note all Hot tub Parts sold are UK Spec, which means designed for 230 V at 50Hz

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